Terms and Conditions
1.1 “Buyer” means the company or appointed person who buys or agrees to buy Goods from the Seller.
1.2 “Seller” means Rolf Lohr from Tesla Owners US.
1.3 “Conditions” means the Conditions of Sale set out in this document and any special conditions agreed
in writing between the Buyer and the Seller.
2.1 These “Terms and Conditions” do not affect your statutory rights as a consumer.
2.2 All contracts of sale made by the Seller shall be deemed to incorporate these terms and conditions
which shall prevail over any other document or communication from the Buyer.
2.3 If any amendments to these terms and conditions are required it is essential that they be confirmed in
2.4 Order of Goods shall be deemed conclusive evidence of the Buyers acceptance of these Conditions.
3.1 The Price shall be that on the Seller’s current list price, website, or if applicable the price contained in
the quotation supplied to the Buyer. Prices are without taxes and shipping.
3.2 Should a product’s price change between receipt of order and dispatch the buyer will be notified and
given the opportunity to cancel the order and receive a full refund.
4.1 In the case of all sales, payment is due in full prior to dispatch of the order.
4.2 We accept payment by credit/debit cards over paypal, cash, or Paypal. Our bank account details will be supplied upon request.
Credit and debit card transactions may be subject to a handling fee, but this will be notified to you before
such a charge is levied.
5. Warranty and Liability
5.1 The Seller warrants that the Goods will at the time of delivery correspond to the description given by
5.2 TESLA OWNERS US makes no warranty of any kind, either expressed or implied, by fact or law, other than those expressly set forth in this agreement. No warranty of fitness for a particular purpose or warranty of merchantability for any and all products.
6.1 Products can be supplied only within the US.
6.2 Delivery of the Goods shall be made to the Buyer’s address quoted at the time of the order and the
Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for
7. Ownership and Risk
7.1 The risk in Goods shall pass to the Buyer upon delivery of the Goods or upon the Goods being
appropriated to the Buyer but kept at the Seller’s premises at the Buyer’s request.
7.2 The Seller remains the owner of the Goods affected by the Contract until the Seller has been paid in full
for such Goods.
7.3 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 5 working
days if the Goods are damaged.
8.1 You can be assured that we treat your personal details, including email address and telephone
numbers in confidence. We will not disclose any of your details to any third parties or otherwise use them,
except in connection with processing you orders.
8.2 We will not use details of your purchases in our marketing or publicity materials or any other promotion
without your consent and any credit or debit card details you provide are not held or stored by us.
8.3 These policies exclude any disclosure which we are required by law to make, crime prevention, legal
action or any issues relating to product safety.
8.4 Links to Other Sites – TESLA OWNERS US website may contain links to websites outside TESLA OWNERS US.
9.1 If you have a complaint about our service or any Goods you purchase from Tesla Owners US
then please contact us immediately. You will be contacted as soon as possible and definitely within 24
hours of our hearing from you and we aim to provide a resolution within 10 working days.
9.2 All complaints will be dealt with in a fair and confidential manner.